Portal VPN
For some parts of our infrastructure, VPN access is required. We do this to protect you from Internet attacks.
Please notice that you can still decide to offer services in your cloud without a VPN requirement, but please ensure you have hardened your service before you do so.
Install the VPN Client
1. Download OpenVPN
You need an OpenVPN client installed on your computer. Download the appropriate version for your operating system:
2. Download the configuration file
Download and import the Sunrise VPN configuration file:
Connect to the VPN
1. Enter your credentials
Use the following credentials when connecting:
Note
- Include a comma between your password and the One-Time Password (OTP) — there is no space.
- Login via Federated ID (Microsoft, Google) is not supported — you must use a native portal password.
- If you did not set a native password during registration, you can reset it using I Forgot my Password.
Troubleshooting
Linux — resolv.conf not updating
If /etc/resolv.conf does not update properly after connecting, add the following line to your sunrise.ovpn file:
script-security 2 up /etc/openvpn/update-resolv-conf down /etc/openvpn/update-resolv-confNote
OpenVPN and openresolv must be installed for CLI use on Ubuntu 22.04.1 LTS.
Notes
Need help?
If you experience any issues or need assistance, please contact support.
See also