Refresh Response

The Refresh Response feature allows users to re-generate a specific chatbot message when the original answer was incomplete, incorrect, or failed to load. This is done by clicking a refresh icon that appears below eligible bot responses.


What It Does

  • Re-sends the original question to the backend
  • Removes the message that failed or needs replacement
  • Shows visual feedback: loading spinner or failure icon
  • Does not affect other messages in the chat

How to Use

  1. Hover over the agent’s response you want to refresh.
  2. Click the Try again icon below the message.
  3. A new answer will be generated using the same input.
  4. If the refresh fails, an error icon will appear and an error toast will notify you.


    Refresh Button


Visual Feedback

  • Default: Circular arrow icon
  • Loading: Spinner icon appears while awaiting response
  • Failed: Cross icon appears if refresh fails

Important Notes

  • Only works for messages generated by the assistant
  • The original message is removed and replaced with a new one
  • The session context remains intact
  • If the question field is empty, the refresh will not run and an error will be shown

Troubleshooting

If refreshing fails:

  • Make sure the original question exists (not null/undefined)
  • Check your internet connection
  • Try again—some errors may be temporary

This tool is especially useful during debugging or when an assistant reply doesn’t meet expectations and a quick retry is desired.